| | | the CLS to ILS Link
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In the support arena of today many US and UK Defence Programmes have an element of Contractor Logistic Support (CLS) within them. The CLS package can be delivered either as a conventional CLS solution or it may be a hybrid within the Integrated Optimised Support family that has been born out of 'Partnership', 'Lean' or 'Agile' support initiatives. |
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The common denominator within these support packages is the need for the Customer to be able to recognise and prove that the support solution is value for money. In the final analysis, the defence Customer has to submit the support solution for scrutiny and it must pass the cost-effectiveness test. To the benefit of the Taxpayer this scrutiny has led to greater understanding of the cost of support and an increasing recognition and appreciation of the cost drivers in the support area. |
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In reality, the best way to ensure that the Customer is getting good value for money is to set a range of challenging performance indicators. However, arguments continue over what are effective performance indicators and it is still too early in the development process for the Customer to be sure of what is to be measured. |
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last update: December 27, 2004 |
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